Refund policy

RETURNS

Regular priced merchandise can be returned for a full refund provided it is sent back within 14 days of receipt. Please note: Original shipping charges are non-refundable and you will be responsible for shipping charges on return merchandise.

At this time we do not accept any international returns or exchanges.

All returns MUST meet the following criteria:
Unworn
Unwashed
All tags must be attached
No other signs of being worn

To begin the return process, please email rockpapersequins@gmail.com with your order number. We will then send you a document to be included in your package with a return shipping label and instructions.

Once we have received your package, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).

NEED A DIFFERENT SIZE/ COLOR ?

In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you simply place a second order. Once we receive your return, we'll credit your account.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.